Royal Mobility Case: From 10 to 60 Kayaks with the Help of Mauna

At the age of 29, Gabriela started with a dream: to share the magic of sunrises in Xochimilco through kayak tours. However, like many other businesses in the experience sector, it faced major challenges:

📱 Manually manage your bookings via WhatsApp and Instagram.
👥 Coordinating his team of 8 people every morning, preparing kayaks for dozens of clients.
📝 Carry out the entire administrative process manually, from payment confirmation to rescheduling due to cancellations.

With only 10 kayaks at the start, Gabriela and her team did their best to provide a memorable experience, but the growth of their business was limited by the lack of digitization and efficient tools.

The Leap to Digitalization with Mauna

Everything changed when Gabriela joined Mauna, the platform that is revolutionizing the way activities and experiences businesses in Latin America operate and grow. With Mauna, Gabriela was able to:

🔄 Automate your reservations: Through the reservation system, keep track with confirmation emails every time they have a sale.
📊 Manage your daily operation through an intuitive dashboard, where you can keep clear control of your customers and journeys.
🔗 Create URL links for your experiences to centralize all your sales, avoiding relying on social media posts.
💳 Accept online payments, eliminating the complexity of bank transfers and cash payments.

The impact was immediate:

🌟 Gabriela went from having 10 kayaks to more than 60 kayaks in less than a year.
🏅 Their team can now focus on providing a quality experience, while Mauna takes care of the administrative stuff.
✅ Cancellations and refunds, once a headache, are now managed simply and efficiently.

A New Level of Organization and Scalability

Thanks to Mauna, Royal Mobility was not only able to improve its daily operation, but also to achieve a level of order and professionalism that previously seemed impossible. Now, Gabriela can:

🗓️ Plan ahead for your tours, with a clear view of confirmed bookings and available dates.
🌍 Receive group bookings from international companies and clients, expanding your market.
⏳ To save hours of daily work, which he used to invest in manual tasks, to dedicate them to what he is most passionate about: preserving the essence of Xochimilco and sharing it with the world.

A Replicable Model for All of Latin America

Gabriela is not alone. More than 80% of experience businesses in Latin America face similar challenges: a lack of digitalization that limits their growth potential. Mauna is changing this reality, empowering companies like Royal Mobility with accessible technology focused on their needs.

Since its launch, Mauna has helped more than 140 businesses become professional, processing more than $250,000 USD in transactions and becoming the preferred platform for experience businesses in the region.

A Success Story in Motion

The story of Gabriela and Royal Mobility is an example of the impact that Mauna can have on a business. Today, his kayaks ply the canals of Xochimilco as a symbol of transformation, adaptability, and success.

If you're looking for inspiration or ways to digitize your business, follow Gabriela's lead and discover how Mauna can help you reach your full potential.

Ready to be part of the change?

Discover more success stories and start transforming your business with Mauna in
https://hub.mauna.mx.